Frequently Asked Questions
Everything you need to know about your LaceMade experience.
How do I determine my correct size for LaceMade garments?
Since our designs often feature vintage-inspired corsetry and structured silhouettes, we recommend referring to the specific size chart on each product page. Please measure your bust and waist accurately, as our items typically offer a tailored, close-to-body fit.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in their original condition with all tags attached. Please note that certain delicate items and accessories may be final sale due to hygiene and quality standards.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days for international orders, while express shipping takes 3-5 business days. Processing times may vary during new collection launches or peak holiday seasons.
Do you ship worldwide?
Yes, LaceMade offers international shipping to most countries. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and the weight of your order.
How should I care for my lace and corset pieces?
To preserve the intricate embroidery and structural integrity of your garments, we strictly recommend professional dry cleaning or gentle hand washing in cold water. Always air dry flat and avoid wringing the fabric.
Are customs duties and taxes included in the price?
For international orders, customs duties and import taxes are not included in the product price and are the responsibility of the customer upon delivery, depending on your local government's regulations.